Legal
Accessibility
Last updated June 10, 2026.
The people who use Upstream are often working under pressure, on tight time, sometimes with assistive technology. We build so the work stays usable for all of them. This page says what we aim for and how to tell us when we fall short.
The standard we build to
We target the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the benchmark most public bodies and healthcare buyers use. This marketing site is built and tested to that bar today. We hold new product work to the same standard as we build it, and we keep auditing as the product grows.
What that means in practice
On this site, that looks like:
- Semantic, ordered headings and landmarks, so screen readers can navigate by structure.
- Every interactive element reachable and operable by keyboard, with a visible focus ring.
- Color contrast that meets or beats the 4.5:1 ratio for normal text.
- Motion that respects your system reduced-motion setting and never carries meaning alone.
- Labels on form fields, descriptive text on meaningful images, and icon-only controls named for assistive technology.
Where we know there is more to do
Accessibility is ongoing, not a one-time certificate. Some areas, especially newer interactive views, may still have rough edges. We treat a reported barrier as a real bug, not a nice-to-have, and we fix it on that footing.
Tell us about a barrier
If something here or in the product is hard to use with assistive technology, or hard to use at all, write to accessibility@upstream.cx with the page and what got in your way. We will reply, and we will tell you what we are doing about it.